CGMA Operating Manual Table of Contents

Chapter

1

Subject

Background

A. Introduction

B. History

C. Purpose

D. Mission

E. Vision

F. Goals

G. Guiding Principles

H. Confidentiality

I. Additional Information

 

 

Chapter

2

Subject

Organization

A. Introduction

B. Relationship with U.S. Coast Guard

C. Board of Control

D. CGMA-HQ

E. Exective Director

F. Representatives and Assistant Representatives

G. CGMA Locations

H. Additional Information

 

 

Chapter

3

Subject

Assistance Policies

A. Introduction

B. Eligibility for Assistance

C. Categories of Assistance

D. Unauthorized Items

E. Applying for Assistance

F. Quick Loan Program

G. ANcillary Programs

H. Additional Information

 

 

Chapter

4

Subject

Case Management

A. Introduction

B. Loan/Grant Approval Authority Guidelines

C. Cases Beyond Local Authority and Expections to Policy

D. Disapproving a Request for Assistance and Appeals

E. Cooperation with Other Military Aid Societies

F. Processing a Request for Assistance

G. Additional Information

 

 

Chapter

5

Subject

Loan Repayments

A. Introduction

B. Repayment Policies

C. Lost Checks/Stop Payments

D. Delinquent and Uncollectible Accounts

E. Bankruptcy

F. Converting a Loan into a Grant

G. Outstanding Loan Balance at Time of Separation

H. Deceased Members

I. Loan Underpayments, Overpayments and Refunds

J. Additional Information

 

 

Chapter

6

Subject

Administrative Operations

A. Record Keeping Requirements

B. Audits

C. CGMA Forms

D. CGMA Reports

E. Credit Reports

F. Additional Information

 

 

Chapter

7

Subject

Fundraising

A. Introduction

B. Sources of Funds

C. Annual Fundraising Campaign

D. Other Individual Contributions

E. Corporate Contributions and Sponsorship

F. Publicizing CGMA (POWs, Web Sites)

G. Additional Information